817-864-8824

DEVOTED FAMILY MEDICINE
DR RAMI TURNER, DO
MARY JO DECKER, NP

DEVOTED FAMILY MEDICINE DR RAMI TURNER, DO MARY JO DECKER, NPDEVOTED FAMILY MEDICINE DR RAMI TURNER, DO MARY JO DECKER, NPDEVOTED FAMILY MEDICINE DR RAMI TURNER, DO MARY JO DECKER, NP
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817-864-8824

DEVOTED FAMILY MEDICINE
DR RAMI TURNER, DO
MARY JO DECKER, NP

DEVOTED FAMILY MEDICINE DR RAMI TURNER, DO MARY JO DECKER, NPDEVOTED FAMILY MEDICINE DR RAMI TURNER, DO MARY JO DECKER, NPDEVOTED FAMILY MEDICINE DR RAMI TURNER, DO MARY JO DECKER, NP

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Privacy Policy

 

Privacy Policy
Effective Date: 07/22/2025

At Devoted Family Medicine, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information, particularly when you interact with our website, call our office, or communicate with us via text messages.

1. Information We Collect

We may collect the following personal information:

  • Caller ID if our office is called.
     
  • Mobile phone number if you text us or opt in to receive text messages.
     
  • Content of text messages exchanged between you and our practice.
     
  • Device or browser data (via cookies when you visit our website).
     

2. How We Collect Information

We collect information through the following means:

  • Direct Communication: When you call, text, or otherwise contact our office.
     
  • Text Messaging Services: If you opt in to receive appointment reminders, updates, or medical communication via SMS.
     
  • Cookies: Used on our website to gather data and improve user experience.
     

3. Purpose of Data Collection

We collect and use data for the following purposes:

  • Appointment reminders and scheduling
     
  • Follow-up care and treatment coordination
     
  • Patient communications and customer service
     
  • Medical updates (when permitted)
     
  • Analytics to improve our website and services
     

4. Text Message Communications

By providing your mobile number, you consent to receive text messages from Devoted Family Medicine. These messages may include:

  • Appointment confirmations, reminders, or cancellations
     
  • Follow-up care instructions
     
  • Practice updates or important notifications
     

You may opt out of text messages at any time by replying "STOP" to any message.


5. Data Sharing

We do not share your personal information with third parties except:

  • As required by law or regulation
     
  • With your written consent
     
  • With third-party vendors under HIPAA-compliant Business Associate Agreements (e.g., for text messaging platforms or EHR systems)
     

6. Your Rights

You have the right to:

  • Opt out of text messaging at any time
     
  • Request access to your personal information
     
  • Correct or update your information
     
  • Withdraw consent for communications
     
  • Disable cookies via your browser or our website tools
     

7. Data Retention

We retain your personal information (including message logs and caller data) for 1 year, after which it is securely deleted or anonymized, unless required longer by law.

8. Security Measures

We use HIPAA-compliant protocols and security measures to safeguard your data from unauthorized access, disclosure, or misuse. This includes encryption, access controls, and staff training.

9. Children’s Privacy

We do not knowingly collect or store personal information from individuals under the age of 18 without parental or legal guardian consent.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

Devoted Family Medicine
Phone: 817-864-8824
Fax: 817-803-8382
Address: 101 Bourland Road, Suite D, Keller, Texas 76248
Email: amandat@ramiturner.com


Copyright © 2025 DR RAMI TURNER DO PLLC - All Rights Reserved.

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